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Category: advice

5 Customer Loyalty Tips for Auto Repair Shops

5 Customer Loyalty Tips for Auto Repair Shops

There are a lot of things to consider every time you bring a new customer into your shop. You didn’t just have to do great work to attract the customer, but now you have to understand them, and make sure you over-deliver on expectations. It’s hard enough already that you have to run your shop every day. For repair shops, amazing customer service is the foundation to a long-term relationship with customers. If there is no reason for your customer…

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10 Easy Ways an Auto Shop Can Increase Sales

10 Easy Ways an Auto Shop Can Increase Sales

Now that it’s about halfway through 2018, it’s a good time to look back at the year thus far to see the ways you and your shop can improve. There’s always room to do better, and here at PartsMarket, we aspire to drive your positive evolution in the form of a mutually beneficial partnership. A lot of what we try to can be boiled down to our knowledge and experience. Having worked with thousands of shops across the country, we…

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Should Your Shop Invest in Uniforms? Here are 5 Steps To Take!

Should Your Shop Invest in Uniforms? Here are 5 Steps To Take!

If you are an auto repair shop owner, you may have already considering purchasing uniforms for your team. After all, there is nothing quite like the classic mechanic look that everybody seems to expect when they take their car to the shop. For branding and marketing purposes, most experts strongly encourage that shops invest in uniforms in order to convey the level of professionalism that a customer expects. The “uniformity” in what is being worn by the workers creates an…

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The Sugar in the Gas Tank Myth

The Sugar in the Gas Tank Myth

We’ve all heard the old prank. We’ve been conditioned to believe that putting sugar in our neighbor’s gas tank would ruin his car. Well, in a Mythbusters type of way, we wanted to put this myth to the test. First, let’s set the scene. Let’s imagine you are in fact a prankster and you have a complete disregard for other people’s vehicles. Before we proceed, shame on you. You should know better than to try to ruin someone else’s car….

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How to Know if You Need a New Location for Your Shop

How to Know if You Need a New Location for Your Shop

When running an independent auto shop, there are many variables that come into play when deciding what will make it most successful. Like the old saying goes, though, a physical location is all about “Location, location, location!” We recently spoke with a handful of independent shop owners. They provided us with plenty of interesting tips on how to ensure you’re choosing the best location for your business. We’ve filtered out and narrowed down some of the top insights we heard…

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The Cars Mechanics Drive

The Cars Mechanics Drive

I have a lot of friends that are mechanics and/or shop owners. They all seem to have completely different tastes in vehicles. Kevin, who is one of my dearest friends, owns and drives almost exclusively Chevy Suburbans from one series, 98–2002 or somewhere in there. The Suburban fits his needs. It pulls his boat, travels thousands of miles of high mountain dirt roads in search of fishing holes, hauls motorcycles, etc. Ford and Chevy seem to be his sweet spots….

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A New Way to View Maps

A New Way to View Maps

As car drivers, we all rely heavily on GPS to get us to our destination. It has become so easy over time. We simply touch our phones, open an app, and type in where we want to go. It’s effortless. But have we come to accept the way these map apps display our journey? Couldn’t the visual experience be more stimulating? Isn’t there a better way for me to understand my surroundings? I like to think of those times when I’m visiting…

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5 Steps To Prepare Your Car for a Hurricane

5 Steps To Prepare Your Car for a Hurricane

As recent storms continue to threaten our safety, millions of people frantically scramble to do whatever it takes to prepare and recover. With Irma on the way, we’re seeing Florida wisely preparing days in advance. We’re seeing the standards – purchasing water, canned goods, shuddering windows, sandbagging areas prone to flooding, etc. These are all super important and obviously well worth the effort, but are there actions that are being overlooked? After all, you may own assets that need just…

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